At AMBERZ, we value your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, purchase products, or interact with our services. By accessing our website, you agree to the practices described here.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you place an order, register an account, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing / Shipping address

Payment information (processed securely by our payment partners)

1.2 Non-Personal Information

Automatically collected for website performance and analytics:

  • Device type
  • Browser information
  • IP address
  • Pages viewed
  • Time spent on site
  • Cookies & tracking data

1.3 Children’s Information

AMBERZ products are made for kids, but our website is intended for purchase by adults only.
We do not knowingly collect personal information from children under 18.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate updates, order details, and support
  • Improve product experience and website performance
  • Customize recommendations and offers
  • Enhance safety, security, and fraud prevention
  • Provide customer support
  • Send promotional emails (only if you opt-in)

3. How We Protect Your Data

We take strong security measures to safeguard your information:

  • Encrypted payment processing
  • Secure server environment (SSL enabled)
  • Restricted access to personal data
  • Regular security checks and updates
  • Despite these measures, no online platform can guarantee 100% security.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic
  • Improve shopping experience
  • You can disable cookies from your browser settings, but some features may not work properly.

5. Sharing of Information

We do NOT sell or trade your personal data.
We may share limited information with trusted third parties for:

Payment processing

  • Order delivery / courier services
  • Analytics & website performance
  • Customer support tools
  • Legal compliance (if required)
  • All third-party partners follow strict data-protection agreements.

6. Payment Security

All online payments are processed through secure, PCI-DSS compliant gateways.
AMBERZ does not store your full card details.

7. Your Rights

You have the right to:

  • Access your personal data
  • Update or correct information
  • Request deletion of your data
  • Opt-out of promotional communication
  • Disable cookies
  • To make a request:
    📧 Email: support@amberz.in

8. Links to External Websites

Our website may contain links to third-party sites.
We are not responsible for their privacy policies or content.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with a revised date.

10. Contact Us

If you have questions regarding privacy, data usage, or your rights, contact us:

📍 1st Floor, Indra Market, Church Road, Lower Bazar, Ranchi, Jharkhand, 834001, India
📞 (+91) 65131-35152
📧 amberztoys@gmail.com