Welcome to AMBERZ. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions.
Please read them carefully before using our services.

1. General

This website is owned and operated by AMBERZ.

By accessing our site, registering an account, or making a purchase, you accept these Terms & Conditions.

If you do not agree, please discontinue use of our site.

2. Eligibility

Purchases on this website can only be made by individuals 18 years or older.

Our products are designed for children, but the transaction and account usage must be handled by adults.

3. Product Information

We strive to provide accurate product descriptions, images, and specifications.

However, slight variations in color, design, or features may occur due to screen settings, manufacturing updates, or photography.

AMBERZ reserves the right to modify product designs without prior notice.

4. Pricing & Payments

All prices shown on the website are in Indian Rupees (INR).

Prices may change without notice.

Payments are processed through secure, PCI-DSS compliant payment gateways.

AMBERZ does not store your full card/bank details.

5. Orders & Acceptance

Your order is confirmed only when:

Payment is successfully received

You receive an official order confirmation email

AMBERZ reserves the right to:

  • Reject or cancel orders in case of pricing errors, stock issues, or payment fraud concerns
  • Limit the quantity of products per order
  • If your order is cancelled after payment, the amount will be refunded as per our refund policy.

6. Shipping & Delivery

  • Delivery timelines vary based on product availability and location.
  • Estimated delivery time is provided at checkout but may change due to logistics, weather, or operational constraints.
  • AMBERZ is not liable for delays caused by courier partners.
  • Incorrect addresses provided by the customer may lead to delayed or failed delivery.

7. Returns, Refunds & Replacement

Returns are accepted only under conditions mentioned in our Refund & Return Policy.
Products may be eligible for replacement only if:

  • They arrive damaged
  • They have manufacturing defects
  • Wrong product is delivered
  • Products damaged due to misuse, wear & tear, or incorrect assembly are not eligible.

8. Warranty

Some AMBERZ products come with warranty coverage (where applicable).
Warranty does not cover:

  • Physical damage
  • Misuse or improper assembly
  • Modifications or alterations
  • Water damage (unless explicitly mentioned)
  • Warranty claims must be submitted with:
  • Order ID
  • Product photos/videos
  • Description of issue

9. User Responsibilities

Users agree to:

  • Provide accurate personal information
  • Maintain account confidentiality
  • Not engage in fraudulent transactions
  • Use the website only for lawful purposes
  • Any misuse may result in account suspension.

10. Intellectual Property

All content on the website  including images, text, graphics, logos, and product designs  is the property of AMBERZ.

Unauthorized use, copying, distribution, or modification is strictly prohibited.

11. Limitation of Liability

AMBERZ shall not be liable for:

  • Any injury or damage caused by improper use of products
  • Indirect, incidental, or consequential damages
  • Delays or failures due to events beyond our control
  • Parents/guardians are responsible for supervising children’s usage of ride-on products at all times.

12. Third-Party Links

Our website may contain links to third-party sites.
We do not control and are not responsible for:

  • Their content
  • Their privacy practices
  • Their terms & conditions
  • Users access external links at their own risk.

13. Modification of Terms

We reserve the right to update these Terms & Conditions at any time.
Changes will be posted on this page with a revised date.
Continued use of our website indicates acceptance of updated terms.

14. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes shall fall under the jurisdiction of courts in Ranchi, Jharkhand.

15. Contact Us

If you have any questions regarding these Terms & Conditions, contact us at:

AMBERZ – Customer Support Team
📍 1st Floor, Indra Market, Church Road, Lower Bazar, Ranchi, Jharkhand, 834001, India
📞 (+91) 65131-35152

📧 enquiry@amberz.in